Bad Customer Service Expereicne

I have been calling up Astro to get them to reconnect the service for my Dad's subscription that was interrupted because of stupid billing error. I must have dialed (or use the redial button) for some 300+ time. No kidding!

The Customer HOTline must have been melted. It gave me busy signal or worst, drop my call! At max, I waited for 40 minutes!

So, I went to the website and looked for other available number in the company and started calling them one by one. Finally, I made a call to the "Advertise on Astro" number, voila! Someone picked up after my few minutes waiting. My call finally got to a Customer Service Representative. Service is now back to normal.